Jason Cortel 
How better coaching changes the behaviors behind the numbers. THE EXECUTIVE BRIEF 60-SECOND READ THE BOTTOM LINE Sales development managers don’t improve performance simply by monitoring dashboards and demanding better numbers. Sustainable results come from identifying the behaviors behind performance … Read more
High standards mean nothing when leaders fail to provide the coaching, clarity, and support people need to meet them. The Executive Brief 60-Second Read The Bottom Line Accountability in leadership demands more than setting expectations and enforcing consequences. When managers … Read more
Recurring performance problems deserve a closer look at leadership. Discover how clear standards, better coaching, and visible leadership commitments create the conditions for consistent execution.
Organizations across industries relentlessly pursue innovative strategies to enhance productivity and streamline operations. One compelling example comes from Elon Musk’s ‘What did you do last week?’ email, a bold approach designed to boost accountability and drive efficiency. This article explores … Read more
The workplace is undergoing a profound transformation, and one of the most notable shifts is the growing emphasis on skills-based hiring. Organizations increasingly prioritize what employees can do over where they obtained their education or the length of their experience. … Read more
JPMorgan Chase recently announced a sweeping return-to-office mandate, requiring nearly all 300,000 employees to work full-time from the office. While the shift primarily impacts back-office roles like call-center staff who had previously enjoyed hybrid work flexibility, it represents a broader … Read more
Microsoft has long been a beacon of innovation, strategy, and accountability in business. Recently, the tech giant confirmed a round of performance-based job cuts, reinforcing its commitment to high-performance talent and accountability. Microsoft’s spokesperson succinctly stated, “We are always working … Read more
Eliminating middle managers has become a troubling trend in today’s corporate cost-cutting and efficiency-improvement environment. Companies like Amazon, Google, and Citigroup are reducing their managerial layers in pursuit of efficiency. While this may seem cost-effective, the long-term consequences could be … Read more
As the calendar flips to 2025, there’s no better time to refocus on what makes a great leader—firmness, fairness, and consistency. These three principles aren’t just catchy phrases but the foundation for trust, respect, and success in any organization. While … Read more
As we enter 2025, one leadership trend is too significant to ignore: a heightened focus on workplace civility. With the Society for Human Resource Management (SHRM) estimating that workplace incivility costs U.S. organizations a staggering $2 billion daily, leaders can … Read more
As the calendar turns to a new year, it’s the perfect time to reflect, refine, and execute your career plans. Each January offers a fresh opportunity to evaluate where you stand professionally, determine where you want to go and map … Read more
Performance Improvement Plans (PIPs) have long been touted as a tool to help employees correct course and meet expectations. On paper, they are structured frameworks designed to provide clarity, support, and growth opportunities. However, PIPs are often seen as thinly … Read more