How a Bad Boss Thinks
In honor of National Boss’s day, October 16th here is a peek into the thought process of a bad boss. A bad boss thinks differently. They may be new to leading others or they may just have a bad case … Read more
Jason Cortel
Why Comcast Should Use My 8 Ways of Employee Delight
Comcast is in the midst of a customer service epidemic. It seems every week there is a new customer service horror story involving Comcast in the news. Most companies get it wrong when it comes to delivering exceptional customer service. … Read more
Tuesday Tip: Stop Feeling Like a Failure
You have the best of intentions. You come up with some goals and a plan of how you will meet them. Then just as it is time to get started you find something else to do and usually that something … Read more
Lend Your Influence
Leadership is an influence, and as a leader, your impact wields high power. Some leaders fail to realize just how powerful their influence is or how to use that power to help others. Lending your influence encourages people to see … Read more
An Ethical Approach to Gain Twitter Followers
It’s effortless for people in the public eye to gain Twitter followers but the rest of us have to work hard at it. I always get a chuckle out of celebrities writing about best practices to gain Twitter followers or … Read more
The Real Reasons You Need New Hires
New hires can bring mixed emotions. Will they hit the ground running or will they take time to find their groove? Do I have the time necessary to spend with them to help them be great? How long before they … Read more
Tuesday Tip: Ask Better Questions
In today’s digital world so much information is readily available to everyone. The answers to questions no longer matter; it is the questions you are asking that will move your career, business and organization forward. The answer is the question. The golden … Read more
How to Blow a Sales Presentation
The market for gaining a prospects attention is saturated. Prospects receive dozens of calls and emails throughout the day. You won the battle of securing an appointment to present your offerings to someone. Don’t blow it with these common ways to … Read more
7 Key Elements of Personal Branding
Whether or not you have bought into the idea of personal branding, it is here. Job recruiters and potential clients are using social media and online research to look you up before they interview or hire you. These components are … Read more
How do you Hang Your Toilet Paper?
Is there a correlation between how a leader leads and how they hang their toilet paper? If there is a right way to hang toilet paper or when it comes to leading from the front or behind this article isn’t setting out to … Read more
13 Common Management Mistakes When Firing an Employee
Firing an employee isn’t easy and most managers will agree it is one of the most disliked tasks they have to carry out. Regardless of how you feel don’t make these mistakes when firing an employee. Avoid These Common Mistakes … Read more
8 Signs Someone is Unfit for Leadership
Leaders are not leaders because of their title, salary, or accomplishments. They are leaders because they bring out the hidden greatness in others. The world is full of incompetent leaders, and people who don’t want or can’t lead are often … Read more