[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”3″ overlay_color=”color-heading-orange” overlay_alpha=”80″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” align_horizontal=”align_center” gutter_size=”1″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″ column_width_pixel=”600″][vc_custom_heading heading_semantic=”h3″]Develop Into a Best-Practice Manager[/vc_custom_heading][vc_empty_space empty_h=”5″][/vc_column][/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”5″ overlay_alpha=”90″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”2″][vc_column column_width_percent=”92″ align_horizontal=”align_center” gutter_size=”4″ back_color=”color-xsdn” overlay_alpha=”50″ shift_x=”0″ shift_y=”-5″ shift_y_fixed=”yes” shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″][vc_column_text]Best-practice managers allocate 60 to 70 percent of their time on the floor with their team. Much of that time is spent on high-quality coaching. However, little of either occurs on the front line today. Companies aren’t developing their front-line managers into best-practice managers. Additionally, companies assign front-line managers administrative tasks that are not conducive to results.[/vc_column_text][vc_custom_heading heading_semantic=”h3″ text_size=”h1″ text_color=”color-body-blue”]Typical Activities of a Front-Line Manager[/vc_custom_heading][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”4″ shift_y=”0″ z_index=”0″][vc_column_inner width=”1/4″][uncode_list icon=”fa fa-check-circle” icon_color=”color-heading-orange”]
- Hiring and staffing
- Training new employees
- Coaching and developing existing employees
- Dealing with performance problems and terminations
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- Supporting problem resolution and decision-making
- Conducting timely performance evaluations
- Translating corporate goals into functional and individual goals
- Monitoring performance and initiating action to strengthen results
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- Monitoring and controlling expenses and budgets
- Tracking and reporting scorecard results to senior management
- Planning and goal-setting for future periods
- Administrative work
- Meetings
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- Participating in training
- Taking breaks
- Conducting special projects
- Undertaking direct customer service or sales
[/uncode_list][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”0″ overlay_alpha=”100″ equal_height=”yes” gutter_size=”0″ shift_y=”0″ style=”inherited”][vc_column column_width_percent=”100″ position_horizontal=”left” gutter_size=”3″ override_padding=”yes” column_padding=”5″ back_color=”color-xsdn” overlay_alpha=”100″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”100″ mobile_width=”0″ zoom_width=”0″ zoom_height=”0″ width=”1/3″ safe_padding=”yes”][vc_custom_heading heading_semantic=”h3″]Three Factors Drive Performance[/vc_custom_heading][vc_column_text]The quality of supervision and the nature of the relationships between front-line managers and their teams is crucial to performance in each of these areas.[/vc_column_text][/vc_column][vc_column column_width_percent=”100″ position_horizontal=”left” gutter_size=”3″ override_padding=”yes” column_padding=”5″ back_color=”color-xsdn” overlay_alpha=”0″ shift_x=”0″ shift_y=”0″ z_index=”0″ medium_width=”100″ zoom_width=”0″ zoom_height=”0″ width=”2/3″ safe_padding=”yes”][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”4″ shift_y=”0″][vc_column_inner width=”1/3″][vc_icon icon=”fa fa-heartbeat” size=”fa-4x” text_size=”h4″ align=”left” title=”Work climate”]The culture created by the front-line manager is the heartbeat of the team.[/vc_icon][/vc_column_inner][vc_column_inner width=”1/3″][vc_icon icon=”fa fa-cogs” size=”fa-4x” text_size=”h4″ align=”left” title=”Activity”]More than just getting things done, but the ways the team acts together to get things done.[/vc_icon][/vc_column_inner][vc_column_inner width=”1/3″][vc_icon icon=”fa fa-group” size=”fa-4x” text_size=”h4″ align=”left” title=”Employees”]The engagement, commitment, and satisfaction of employees[/vc_icon][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”5″ back_color=”color-body-blue” overlay_color=”color-body-blue” overlay_alpha=”80″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”4″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”4″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ position_vertical=”bottom” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”6/12″][vc_custom_heading heading_semantic=”h3″ text_size=”h1″]The Front-Line Advantage[/vc_custom_heading][/vc_column_inner][vc_column_inner column_width_percent=”100″ position_horizontal=”left” position_vertical=”bottom” gutter_size=”2″ style=”dark” overlay_alpha=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”3/12″][uncode_counter value=”60″ weight=”700″ suffix=”%”][vc_column_text]of a company’s management ranks are front-line managers[/vc_column_text][/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”bottom” gutter_size=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”3/12″][uncode_counter value=”80″ weight=”700″ suffix=”%”][vc_column_text]of the total workforce are directly supervised by front-line managers.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_separator][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″][vc_column_inner column_width_percent=”100″ gutter_size=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”7″ width=”1/1″][vc_column_text]Front-line managers motivate and bolster the team’s morale. They supervise the team that designs, make, and sell the products or delivers services to customers. These managers are pivotal to a company’s business strategy because they oversee its execution. As a result, front-line managers are the most responsible for the organization’s success or failure.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”5″ bottom_padding=”5″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ align_mobile=”align_center_mobile” mobile_width=”0″ width=”1/1″ column_width_pixel=”600″][vc_custom_heading heading_semantic=”h3″ text_size=”h1″]Develop Into a Best-Practice Front-Line Manager[/vc_custom_heading][vc_column_text]Become more inspirational. Develop into a more capable manager who guides front-line employees to become more responsive to customer’s needs. Become empowered to make decisions and act on opportunities that will move your career forward.
Explore my management wisdom and successful approaches to leading high-performing teams. You can apply these insights across a wide range of industries. I’m on a mission to help front-line managers become true leaders.[/vc_column_text][/vc_column][/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”3″ top_padding=”5″ bottom_padding=”5″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_use_pixel=”yes” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ z_index=”0″ medium_width=”0″ width=”1/1″][vc_row_inner][vc_column_inner column_width_percent=”100″ gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h6″ text_size=”h6″ text_transform=”uppercase” text_color=”color-body-blue”]Recent Management Insights[/vc_custom_heading][vc_separator][/vc_column_inner][/vc_row_inner][uncode_index el_id=”index-197289″ isotope_mode=”fitRows” loop=”size:4|order_by:date|post_type:post|categories:8|taxonomy_count:10″ gutter_size=”4″ post_items=”media|featured|onpost|original,title,spacer|one,sep-one|full” screen_lg=”1000″ screen_md=”600″ screen_sm=”480″ single_width=”3″ images_size=”two-one” single_shape=”round” radius=”xs” single_overlay_opacity=”50″ single_overlay_anim=”no” single_text_anim=”no” single_image_anim=”no” single_padding=”2″ single_title_dimension=”h4″][vc_button button_color=”color-heading-orange” border_width=”0″ link=”url:https%3A%2F%2Fwww.jasoncortel.com%2Fmanagement%2F”]More on Management[/vc_button][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][uncode_block id=”82224″][/vc_column][/vc_row]